organic

shipping & delivery

Naturepedic manufactures and sells certified organic mattresses and bedding. We pride ourselves on producing the highest quality products with the highest level of customer service. Please read through our shipping and delivery information below and feel free to reach out anytime with questions.

free ground shipping

Enjoy free ground shipping on all products within the Continental U.S.
No promo code necessary. Limited time only. Alaska and Hawaii excluded.

For orders shipping to Canada from our U.S. website, please use code SWEETDREAMSCA.
For orders shipping to Canada from our Canadian website, please use code SWEETCANADA.
Not valid in the following provinces:  NL, NT, NU, PE and YT. $400 USD / $500 CAD minimum to qualify.
Please click here to go to the Canadian version of the site.
Please use code SWEETCANADA during checkout.
Not valid in the following provinces:  NL, NT, NU, PE, YT and remote QC).
$500 CAD minimum to qualify.


For other destinations, please contact us for a custom quote.

Simply enter code SWEETDREAMS during checkout
Valid in the Continental U.S. only  (Alaska and Hawaii excluded).
SWEETCANADA during checkout

For orders shipping to Canada, please use code SWEETDREAMSCA.
Not valid in the following provinces:  NL, NT, NU, PE and YT. $400 USD minimum to qualify.

For other destinations, please contact us for a custom quote.
Not valid in the following provinces:  NL, NT, NU, PE, YT and remote QC).
$500 CAD minimum to qualify.

For other destinations, please contact us for a custom quote.

shipping methods

Most orders currently shipping within 7-10 business days!

Transit Times for UPS/FedEx Ground

Once your order has shipped, the following approximate transit times apply. 

Eastern and Central States: 3-4 business days
Western States: 5-7 business days
Email notification with tracking information will be sent

 

Freight Curbside Delivery

While all Naturepedic shipmentes (including all mattress sizes) typically use FedEx/UPS Ground, foundations and other considerations may make freight delivery necessary. The freight company will typically call to schedule a time frame for delivery. The driver will remove the package from the truck and leave it on the curb. There is no extra charge for this delivery method and all free shipping promotions apply.

 

Canadian Shipments

Please add additional transit time for shipments to Canada as customs can be unpredictable. Also, remote destinations (i.e. YT, NU, NT, NL, PE and remote parts of QC) may incur additional charges. You may be contacted with an updated shipping quote once we receive your order. 

 

APO/FPO Shipments

Unfortunately, we cannot ship to APO/FPO addresses. If you have further questions, please contact us.

 

damaged shipping policy

Any products damaged in transit will be replaced at our expense. For products that require a signature, the shipment must either be refused (for severe damage) or clearly marked as damaged on the delivery receipt when you sign for the shipment. Naturepedic must be notified within 72 hours in order to file a claim. Without marking the delivery receipt, we will have no recourse with the freight carriers.

orders refused on delivery

If you refuse your order upon delivery (for reasons other than damage), you will be responsible for the actual outbound shipping cost (including promotional shipping) and any return shipping costs. If you need to cancel or change your order, please contact us immediately before the item is shipped.

Disclaimer: All information provided by Naturepedic on this website, as well as through our other marketing and customer service channels, is strictly intended for educational and general informational purposes only. We make no claims with respect to the accuracy of any information contained on this site which may have been obtained from government documents, environmental organizations, trade associations, reference materials, journals, health websites, or any other source.

All Naturepedic products are sold as quality consumer items and not as medical devices. These products are not intended to diagnose, treat, cure, or prevent any disease. Information provided by Naturepedic should not be construed as medical advice. For medical related questions, please follow the advice of your physician.

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